United announced Thursday it will allow friends and family to create joint accounts to pool frequent flier miles through its loyalty program.
04.03.2024 - 19:21 / skift.com / Delta Air Lines / Vasu Raja / United Airlines / Meghna Maharishi
American Airlines is betting big on domestic first class.
The carrier said it plans to retrofit its Airbus A319s and A320s in 2025 to accommodate more first class seating, larger overhead bins and outlets at every seat as part of a push to meet growing demand for premium travel.
The A319 fleet will include 12 domestic first class seats, while the A320s will have a total of 16 first class seats. With the retrofits, American expects to expand premium seating on its fleet by more than 20% by 2026.
American’s expansion into first class comes as the carrier placed a blockbuster for 260 aircraft, which includes 85 Boeing 737 Max 10s and 85 Airbus A321neos.
Since the pandemic, airlines have reported a surge in demand for premium seating, even from leisure travelers. And it seems as if that trend is here to stay.
For example, Delta Air Lines announced in January that it would add eight more first class seats on its Airbus A350 fleet. The Atlanta-based carrier also recently rolled out new premium seats on its Boeing 737-800s that give passengers more privacy and storage space.
United Airlines is also in the process of upgrading its first class seating on narrowbody jets. The Chicago-based carrier unveiled new first class seats in July for its Boeing 737s that have charging stations and winged headrests.
American also plans to expand the number of premium seats on its intercontinental by 60% by 2026, with chief commercial officer Vasu Raja saying the airline has noticed a broader trend toward combined business and leisure travel. At the Skift Global Forum in 2022, Raja said such blended trips made up half of American’s revenues.
United announced Thursday it will allow friends and family to create joint accounts to pool frequent flier miles through its loyalty program.
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American Airlines previously announced a new flight service to begin this summer from New York’s John F. Kennedy International Airport (JFK) to Tokyo’s Haneda International Airport (HND). However, the service was pending the United States Department of Transportation (DOT) review. The service has been approved and will be the only U.S. airline to offer nonstop service between JFK and HND.
The American Society of Travel Advisors (ASTA) continues to push back against American Airlines' controversial New Distribution Capability (NDC) rollout.On Monday, the Alexandria, Virginia-based organization launched a weeklong ad campaign in POLITICO magazine in hopes of influencing lawmakers in Washington, D.C.Beginning May 1, American will stop awarding AAdvantage miles and loyalty accrual points through agencies unless they are deemed "preferred," a status achieved by having a 2024 incentive agreement with the airline or by booking through American NDC channels and reaching progressive sales thresholds of 30 percent by April 21, 50 percent by October 31 and 70 percent by April 30, 2025."This latest development doubles down on American Airlines' clear agenda since last year to force the travel agency industry to adopt immature technology, monopolize distribution channels, and squeeze channel partners and customers for cost-cutting and profit," ASTA stated.Additionally, ASTA is offering a toolkit for travel advisors to reach out to their congressional representatives. The organization is also encouraging members to send their clients to SaveMyMiles.com to take action."Tell them to stop AA from disenfranchising customers who book through travel agencies by telling Congress—don’t let American Airlines eliminate consumer choice," says ASTA.
After a spate of high-profile airline industry incidents, United Airlines CEO Scott Kirby has issued a memo addressing safety concerns.In the memo Kirby said safety is the airline’s top priority, according to a report from The Points Guy.The airline CEO also discussed United’s own safety incidents, including acknowledging the airline has had “a number” of such incidents."While they are all unrelated, I want you to know that these incidents have our attention and have sharpened our focus," Kirby wrote, per The Points Guy. "Our team is reviewing the details of each case to understand what happened and using those insights to inform our safety training and procedures across all employee groups.”The memo from the CEO also indicates that United is working on rolling out a variety of new safety measures. Though Kirby also explained that the new safety upgrades were in the works before United’s recent spate of safety episodes. Some of the new measures the airline will be implementing include an extra day of training for pilots and new curriculum for maintenance technicians."I'm confident that we'll learn the right lessons from these recent incidents and continue to run an operation that puts safety first and makes our employees and customers proud," Kirby added.Kirby’s memo comes on the heels of a rocky few months for the airline industry as a whole. The most significant of which was the January 5 incident involving a Alaska Airlines’ Boeing 737 Max flight during which a door plug blew off after take-off and the plane was required to make an emergency landing.A handful of passengers who were on that Alaska Airlines flight have since filed a $1 billion lawsuit against Boeing, alleging negligence on the part of the plane manufacturer.As for United Airlines, one of its flights involving a 737 Max rolled off the runway at George W. Bush Intercontinental Airport in Houston recently. Part of the plane’s landing gear collapsed as a result. That United incident followed a tire falling from a Boeing 777-200 plane (also flown by United) one day earlier.
A United Airlines flight that took off on Friday morning from San Francisco International Airport landed in Oregon in the afternoon missing an external panel, the Federal Aviation Administration said.
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