JetBlue to Sell Semi-Private Plane Fares with JetSuiteX

Lots of us are choosing to holiday with friends rather than family. According to a survey by Expedia of 24,000 adults across 17 countries, 65% of people planning to travel in the next 36 months will be doing so with friends. Holidaying with your mates is great fun – but the sudden change from casual socialising to spending 24/7 together can be challenging. Here’s how to navigate some common sources of stress – and ensure you’re all still speaking to each other when you get home.

"Well, I guess I'll see you when we land," I heard from the row in front of me while boarding a recent flight. 

I was one of three adults who led a backpacking trip to the Colorado Rockies this past June with six teenage Boy Scouts from Troop 876 of Savannah, Ga. After seven nights camping, our tenth night — June 26 — was to be aboard a redeye to Kennedy Airport, followed by a morning flight to Savannah, both on JetBlue Airways. But our Denver departure was delayed over two hours and we missed the connection. We waited for three hours in line, only to politely be told the next flight available was five days later, even after we offered to fly to Atlanta, Charleston, S.C., or Jacksonville, Fla., instead. JetBlue would not provide a hotel. So we opted for a refund (plus $12 meal vouchers), rented two cars and drove 14 hours home, racking up about $1,200 in travel expenses. But when our refunds from JetBlue came through, they totaled $261 for nine of us, only 18 percent of the original cost. A customer service representative later explained to me by phone that we had been reimbursed for only the New York to Savannah leg. We believe JetBlue should have gotten us on an earlier flight on a different airline or at least reimbursed us for the nine fares and fees totaling $1,458, and perhaps chipped in for the expenses to get home. Can you help?

It may be the heart of summer, but JetBlue is already looking ahead to fall, and putting one-way flights on sale starting at just $39 to celebrate.

There were so many things I was looking forward to about my trip to Boston from London in early April. 

Need a pre- or post-flight nap, or just a little quiet time in the midst of the airport’s hustle and bustle?

With the high probability of Virgin America’s being folded into Alaska Airlines within the next two years, Virgin loyalists are in the market for an alternative. And JetBlue wants to be that alternative.

The last day in August marks the unofficial end of summer, and now also a historic day for U.S.-Cuba relations. JetBlue announced last month that it would be the first to send a passenger plane to Cuba in 2016, and at 10:58 a.m. today, fulfilled this promise.

I’m not a fan of flash sales or flash promotions. I understand the motivation from the travel suppliers’ standpoint, but snooze-you-lose offers are manipulative and disrespectful.

Somebody had to be first. And when it comes to the relaunch of scheduled flights between the U.S. and Cuba, following the normalization of relations between the two countries after more than 50 years, it appears that JetBlue is set to snag those bragging rights.

I’m not a fan of flash sales. If a company discounts its product or otherwise adds value to a purchase, then it should allow sufficient time for the offer to be widely communicated, considered, and acted on. “Snooze you lose” has always struck me as disrespectful and a bit nasty.

Although the proliferation of revenue-based programs and dynamic award pricing is changing the game in fundamental ways, the availability of award seats remains one of the key factors in determining the real-world value of any airline loyalty program. It would seem, then, that a definitive comparison of award-seat availability among the various airline programs would be a natural. The best program is the most rewarding program, no?