Air Canada travel tips

An elderly man tried to open a plane door while flying over the Atlantic Ocean, Canada's CityNews reported.

Airline had record operating revenue, advanced strategic initiatives.

Last September, my husband and I left our kids with their grandparents and set off to Ireland. Our $2,132 itinerary took us from Minneapolis to Toronto to Dublin on tickets booked on United Airlines through Expedia but ultimately operated by Air Canada, a United partner. We had boarded our connecting flight in Toronto (and I was already dozing in my seat) when the captain announced an operator had crashed the jet bridge into the starboard engine. We were given hotel vouchers and told we would be rebooked for the next day. Checkout time came and went without a word, so we went to the airport and were told to call Air Canada customer service. An agent booked us a flight for that evening, and we printed out boarding passes at an airport kiosk. But when we tried to board, we were told the boarding passes were invalid. Eventually, we were offered two options for the next day: Fly to Dublin via Newark, or return to Minneapolis. We cut our losses and went home after staying the night in Toronto at a hotel. But United refunded us only $1,087, barely half of what we paid. Air Canada did reimburse us for the second hotel and other expenses, but we believe the airlines owe us not only a full refund, but also 400 Canadian each ($295 apiece) under Canadian law for denied boarding. Both refused. Can you help?

Lynx Air served 18 destinations, including 11 in Canada, six in the United States, and one in Mexico.

Air Canada is being forced to refund a passenger who said he got bad advice from a chatbot on the airline’s website. 

Air Canada was on Wednesday ordered to compensate a passenger who was misled by its online chatbot.

Airline launches ad campaign featuring young PWHL hopefuls and Canadian hockey legend Mélodie Daoust.

Travelers now have new options to save them time and headaches when traveling to Europe, thanks to an innovative new Air Canada program.  

After a long pandemic pause, interest was very high as Japan welcomed back tourists this year. 2024 promises to be even stronger for this unique destination, but North Americans have an advantage with earlier seasonal starts and expanded seat capacity from Air Canada.

Air Canada will begin flying to Singapore from Vancouver, connecting two global hubs.

Air Canada is launching a new feature within its mobile app that will enable customers to track their baggage and mobility aids in real time.

It’s not a merger, but Air Transat and Porter Airlines plan a new joint venture that would allow the Canadian companies to join forces to grab a larger marketshare.

Airfare to popular international leisure destinations should cost less this winter and next summer than a year ago as carriers add capacity, the CEO of Canada’s WestJet Airlines told Reuters on Wednesday.

Air Canada — which is now facing accusations of mistreating disabled passengers — once left the wheelchair of Canada's top accessibility officer behind on a cross-country flight.

Demand was up, but so were fuel prices. And there were some downs.

Air Canada has unveiled the first of its upgraded Airbus A321’s, featuring a host of new features that have been implemented to improve ‘customer comfort’.

Air Canada has apologized and said it is following up with two passengers after they were booted from an August 26 flight. 

Air Canada is expanding its international flying schedule for the summer of 2024, especially to destinations across Europe, including a new year-round route between Montreal and Madrid. 

The number of Canadian pilots seeking to fly in the United States tripled in 2022, according to previously unreported U.S. government data, raising fears of deepening shortages in Canada as pilots seek higher wages.

It’s not often that travelers have something to look forward to at Newark Liberty International Airport. The new $2.7 billion Terminal A will open in December, the latest in a series of major airport projects opening around the U.S. this year.

The U.S. Transportation Department (USDOT) said it planned to seek higher penalties for airlines and others that broke consumer protection rules, saying they were necessary to deter future violations.