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Business Travel Survey: Costly Mistakes to Avoid and More 'Blended Travel'
25.08.2023 - 12:59 / skift.com / Selene Brophy
The U.S. Travel Association estimates domestic corporate travel won’t fully recover until 2025. But Capterra’s 2023 travel survey shows that 46% of travelers now travel more for work, compared to before the pandemic.
The gains come even as costs are rising: About 65% of respondents confirmed their travel costs have risen within the past year, with a 14% estimated increase compared to 2019. Employees said that, on average and in total over the past year, they estimate that they individually cost their business $5,000 in travel alone.
The main reasons cited for more business travel:
Companies need to modernize their processes to handle the associated challenges of more business travel, as employees admit they don’t always understand what’s required of them and make mistakes when submitting manual expense reports.
A common issue for corporate travel managers is ensuring all team members are adequately informed about policy guidelines and benefits, as indicated in a recent State of Business Travel report from the Global Business Travel Association.
Max Lillard, senior finance analyst at Capterra, further stated that “leveraging technology, fostering partnerships, and prioritizing employee well-being can help businesses optimize their travel initiatives.”
Other Key Corporate Travel Trends Included:
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