Travel in city Madrid

I recently talked to Megan Jones, an editor for Call Center Helper, a magazine focused on the contact center world. We discussed turning Moments of Misery™ (complaints) into Moments of Magic® (positive customer experiences), and she shared a story.

The United Nations’ tourism agency is simplifying its image and will go by “UN Tourism.” It is ditching “United Nations World Tourism Organization” and its clunky acronym, “UNWTO.”

What are the best cities in the world? Time Out has just released its latest report of the world’s 20 best cities, which is based on the Time Out Index, created from a survey of more than 20,000 city dwellers around the world, along with its own network of editors.

South America’s largest country is keen to attract visitors from the UK, with an approach potentially including Fam and Press Trips, Strategic Partnerships and Creative Activations. Brazil’s ambitious start to the new year follows hot on the heels of a successful end to 2023, which saw the World Tourism Organization (UNWTO) open its first office in Latin America in Rio de Janeiro. The office was inaugurated by Zurab Pololikashvili, the Executive Secretary of UNWTO at an opening ceremony taking place last 14th December, which was attended by the President of Brazil Luis Inacio da Silva - more commonly known as Lula - and the country’s Minister of Tourism, Celso Sabino.

With Ecuador as the official partner country, FITUR International Tourism Trade Fair (Madrid, 23-26 January) will serve once again as a platform for global tourism innovation and collaboration.

Train lovers and travelers concerned about their carbon footprint have a lot to choose from this year — especially in Europe. While some European governments are mulling short-haul flight bans, many passengers are already opting for rail, where new connections are numerous.

Ahead of FITUR, TourReview, the technology-driven travel review platform for the tours and activities sector, has released its findings on Spain’s tourism landscape in 2023.

One of the most important cultural events in Madrid in recent years was the public opening, just before the pandemic, of a collection that had been sitting behind the closed doors of a private palace for about 200 years.

"What are you doing tomorrow?" A fellow passenger asked me on the last night of my first European cruise.

Strikes are a regular occurrence in Europe, as employees withhold their labour to fight for better pay and conditions.

Strikes are a regular occurrence in Europe, as employees withhold their labour to fight for better pay and conditions.

Madrid will be on the rise in 2024, hosting 44% of the national share of international trade fairs, followed by Barcelona (22%), Valencia (13%) and Barakaldo (4%).

I’ve always wanted to live abroad. It’s not that I haven’t traveled—as a travel writer and all-around travel devotee, I’ve been fortunate enough to see many corners of the world. But I craved getting to know places on a deeper level—or maybe I was just subconsciously jealous of all those Instagram memes about friends who never stop talking about their study abroad programs. When the option to move to Istanbul presented itself, I jumped at the opportunity—and didn’t do much else in terms of research and preparation.

Along with the launch of the FITUR 4all section, the first awards will be announced at FITUR to recognise efforts in the development of inclusive tourism.

The International Tourism Trade Fair, organised by IFEMA MADRID from 24 to 28 January 2024, is presented as a global reference in the promotion of environmental, social and corporate governance responsibility in the sector.

Further frequencies will be added between Zurich and various existing European destinations including Alicante, Madrid, Naples, Venice and Vilnius.

More than 40 exhibiting companies with technological solutions for the transformation of tourist destinations.

It can be a daunting thought to go it alone and travel to a new place where you know no one. But what might first come across as a negative, is actually what makes solo travel so great.

You might be tempted to plan your next train adventure around the many new train routes popping up across Europe.

Travellers in the UK are being warned of hazardous driving conditions and disruptions to rail and air transport as Storm Gerrit batters the country.

Travellers in the UK are being warned of hazardous driving conditions and disruptions to rail and air transport as Storm Gerrit batters the country.