Southwest Airlines announced the return of its Companion Pass promotion.
07.03.2024 - 22:39 / thepointsguy.com / John Fortune
The Transportation Security Administration is trying out a completely new checkpoint concept that its leaders liken to visiting the self-checkout station at the grocery store.
On Wednesday, the agency unveiled its new "self-service screening system" at Harry Reid International Airport (LAS) in Las Vegas. And TPG was there for a behind-the-scenes tour.
A prototype in the earliest stages of testing, the new checkpoint concept will be available to a limited number of TSA PreCheck passengers passing through Las Vegas over the coming months.
The setup requires fewer agents and little (if any) passenger interaction with TSA officers; imagine passing through a checkpoint without hearing one verbal reminder on what you need to do with your cellphone or backpack.
A pilot program, it's nowhere near appearing at other airports. But feedback the agency gets from the first wave of users could help shape the future airport security experience, leaders said at a news conference unveiling the concept.
"It is our first foray into changing how we do things. And so, it's a bit of an experiment," said Dimitri Kusnezov, the U.S. Department of Homeland Security undersecretary for science and technology.
Don't expect to see this "self-service" technology on your next trip. Unless, of course, you're flying out of Las Vegas in the near future, are a TSA PreCheck member — and are in the right terminal at the right time of day.
This setup is, for now, one of a kind, housed on Level 0 of Las Vegas' Terminal 3 inside the TSA's "Innovation Checkpoint" — its real-life sandbox for testing new concepts.
And though you've now heard the terms "prototype," "experiment" and "sandbox" used, make no mistake: This concept was developed, the TSA said, with all of its rigorous screening and safety requirements in mind, at its Systems Integration Facility in Arlington, Virginia.
The concept is the product of a joint partnership between the DHS's Screening at Speed Program and the Transportation Security Laboratory with TSA's Innovation Task Force.
An idea that started on a whiteboard some five years ago, it progressed to the agency penning its first government contracts for various aspects of the prototype in 2021.
And come Monday, this high-level experiment will begin in earnest.
Between 5:30 a.m. and 1:30 p.m., PreCheck passengers departing from Vegas' Terminal 3 may have the option to use this new, ground-floor self-service checkpoint.
The agency is intently curious about what travelers will think of the experience.
"This is kind of like speed-dating. The public sees the system, the system sees the public," said John Fortune, a program manager for the project at the DHS's Science and Technology Directorate. "We're going to learn so much."
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Southwest Airlines announced the return of its Companion Pass promotion.
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