smartertravel.com
27.07.2023
What Customer Rights Do Hotel Guests Have? Not Many.
When someone raises the question of travel rights, the focus is usually on airlines and not hotel guest rights. That’s probably because air travelers have lots of rights, many guaranteed by government regulations and airline contracts. Moreover, key government-enforced rights have teeth: Failure to honor your rights often leads to some combination of mandated traveler repayments and airline-paid fines. But on a typical trip, you spend more on a hotel, resort, or at vacation rental than airfare. So what are your resort, vacation rental, or hotel guest rights?