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Custom tour operator Avanti Destinations is offering a new way for travelers and their travel advisors to easily access important travel documents: the new Mobile Documents app, available on all mobile devices.
Cindy McCabe. (Source: Cindy McCabe)
Life is unpredictable.
While summer might be beginning its swing in destinations across the globe, many travelers have just now started contemplating where they’d like to visit this summer.
Shana O’Mara (Source: Shana O’Mara)
Luxury villa company Rental Escapes is celebrating Travel Advisor Appreciation Month with a bonus commission of up to $5,000 for eligible bookings made by travel advisors throughout the month of May.
The U.S. government's agreement on a final bill to reauthorize the Federal Aviation Administration (FAA) presents a mixed bag for travel agencies and advisors across the country, according to the American Society of Travel Advisors (ASTA).The organization was successful in its efforts to secure a provision that streamlines offline disclosures surrounding air travel and establish the Passenger Experience Advisory Committee within the Department of Transportation (DOT) to advise the Secretary and the FAA Administrator on improving the passenger experience in air transportation customer service."This will reduce frustration with the air ticket purchase process and lessen the unnecessary burdens on our members' business operations while keeping critical consumer protection intact," said ASTA President and CEO Zane Kerby about the offline disclosure victory.However, ASTA expressed frustration with DOT's new airfare refund rules that could negatively impact agencies by leaving them on the hook to issue a refund as the "merchant of record" even if they've already passed the funds over to the airline."We were thankful when the House originally recognized this important distinction. Unfortunately, the final compromise between the House and Senate kicks this issue back to a DOT that has shown a clear lack of understanding of how travel agencies book air travel," added Kerby.
Global Travel Advisor Day. (Photo Credit: Northstar Travel Group)
WHY IT RATES: Individuals interested in attending the marquee event will have to join the waitlist now.—Patrick Clarke, TravelPulse Senior Editor
The American Society of Travel Advisors (ASTA) is celebrating Global Travel Advisor Day ahead of May 1 by giving away a handful of exciting prizes.During ASTA's social media contest, advisors can win a set of two roundtrip tickets on Southwest Airlines, registration for the sold-out 2025 River Cruise Expo on Vienna, Austria and a grand prize of a four-night stay at the new Sandals Saint Vincent and the Grenadines Resort.
WHY IT RATES: The luxury tour operator is ensuring that groups booking private group travel get the attention they deserve. — Lacey Pfalz, Associate Writer, TravelPulse
February air ticket sales totaled a record $8.9 billion in February for U.S. travel agencies, a figure that is 6 percent higher the same time last year.This February’s staggering air ticket sales also represent the second straight month that agency sales hit such highs, according to Airlines Reporting Corp. (ARC).“Americans continue to prioritize domestic travel in the early part of the year, with year-over-year trips to U.S. destinations outpacing those of international trips,” said Steve Solomon, chief commercial officer at ARC, said in a statement. “Airlines are seeing robust demand from both corporate and leisure travelers, signaling the continued health and anticipated growth in air travel for 2024.”February ancillary sales increased 34 percent year over year to $29 million, while ancillary transactions increased 47 percent to 476,633 over the same period.The ticket sales results are based on monthly sales data ending February 29, 2024, according to ARC.The information was gathered from 10,367 U.S. retail and corporate travel agency locations, satellite ticket printing offices and online travel agencies. The results, however, do not include sales of tickets purchased directly from airlines.Additional highlights from the latest ARC report include:
Lori Stephens. (Source: Kayla Smith)
The American Society of Travel Advisors (ASTA) announced that its 2025 River Cruise Expo in Vienna, Austria next March has sold out.The news comes just two days after ASTA announced Vienna as the host city for the fourth annual event on March 12-15, 2025. A total of 1,500 attendees registered for next year's River Cruise Expo.ASTA is currently working to secure additional ships to participate in next year's expo to meet the demand. If successful and inventory is expanded, the organization plans to open spaces to individuals registered for the wait list in the order their name was added.Advisors can add their names to the list here."We are thrilled by the response to this unique event. We are even more excited to see advisors experiencing immediate ROI from attending," said Sarah Little, VP of Business Development at ASTA."Many of them have secured client bookings because of their social media posts while onsite. We are committed to creating more events that boost knowledge, relationships, and profitability."
The American Society of Travel Advisors (ASTA) continues to push back against American Airlines' controversial New Distribution Capability (NDC) rollout.On Monday, the Alexandria, Virginia-based organization launched a weeklong ad campaign in POLITICO magazine in hopes of influencing lawmakers in Washington, D.C.Beginning May 1, American will stop awarding AAdvantage miles and loyalty accrual points through agencies unless they are deemed "preferred," a status achieved by having a 2024 incentive agreement with the airline or by booking through American NDC channels and reaching progressive sales thresholds of 30 percent by April 21, 50 percent by October 31 and 70 percent by April 30, 2025."This latest development doubles down on American Airlines' clear agenda since last year to force the travel agency industry to adopt immature technology, monopolize distribution channels, and squeeze channel partners and customers for cost-cutting and profit," ASTA stated.Additionally, ASTA is offering a toolkit for travel advisors to reach out to their congressional representatives. The organization is also encouraging members to send their clients to SaveMyMiles.com to take action."Tell them to stop AA from disenfranchising customers who book through travel agencies by telling Congress—don’t let American Airlines eliminate consumer choice," says ASTA.
Travel advisors weighed in on the ramifications of Gogo Vacations and American Queen Voyages shuttering their doors, along with the termination of the JetBlue-Spirit merger, noting that nothing is off the table in the post-pandemic era.
Just when you thought you’d seen everything imaginable on Instagram, one woman comes along and defies all expectations. Ever seen a professional musical theatre actor-turned-travel advisor? Well, there’s one out there, alright, and she’s attracting plenty of attention with her cleverly written original lyrics about the world of travel, which she flawlessly sets to the tune of famous songs.
What are the most pressing issues facing travel advisors in 2024?
TTC Tour Brands has added Celtic travel expert Brendan Vacations to the Travel Advisor Portal (TAP).Advisors can now book all guided itineraries across the TTC Tour Brands portfolio—including Trafalgar, Contiki, Costsaver, Insight Vacations, Luxury Gold and Brendan Vacations—using one convenient portal.With TAP, advisors can book itineraries with flights and insurance, pre- and post-nights, pre-paid gratuities and discounts for each client’s booking. They can also access downloadable itineraries and invoices, make additional payments, find transfer details and complete a client’s registration on their behalf."With spring nearly in the air and St. Patrick’s Day celebrations top of mind, the Celtic selling season is in full bloom which is why we’re delighted to let our travel partners know they may conveniently access Brendan’s guided itineraries through the TAP portal," Guy Young, Chief Engagement Officer at TTC Tour Brands, said in a statement."Our number one priority for advisors is ensuring all the tools and support are easily accessible to make working with TTC Tour Brands as seamless and effective as possible."Advisors can visit agents.ttc.com/login to access Brendan Vacations’ guided itineraries for booking on TAP.
Success Stories focus on veteran travel advisors and how they achieved success. Here’s a look at Niki Rakowitz, founder of Visionary CARE Travel and CT Signature Collection.
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