The number of air travel complaints filed with the U.S. Transportation Department soared during the first quarter of 2023 through to May, 2023, according to newly published data by the department.
The number of air travel complaints filed with the U.S. Transportation Department soared during the first quarter of 2023 through to May, 2023, according to newly published data by the department.
Milan is cracking down on disruptive nightlife in the busy Porta Venezia area by prohibiting the sale of takeaway drinks and food at certain hours.
The airline world has been abuzz the past week about changes United Airlines has made to its boarding policy.
The Senate’s No. 2 Democrat asked the CEOs of United Airlines and American Airlines to answer questions on rising passenger complaints and higher ticket prices and fees.
Is the state of air travel improving? Not according to the DOT, which just released its Air Travel Consumer Report for 2015.
In 2015, flyers filed 15,260 complaints with the Department of Transportation. That was a 34 percent increase over 2014’s 11,365 complaints.
How easy is it for disgruntled airline customers to file a complaint with the DOT? Not easy enough, according to Rep. Janice Hahn (D-Los Angeles). And she places the blame for that difficulty squarely on the shoulders of the airlines.
Airline quality. Quality airline. Either way, that combination of words will strike many flyers as an oxymoron.
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