Starting December 1, Delta Air Lines is relaunching its daily services to Lagos, Nigeria, from John F. Kennedy International Airport in New York City.
Starting December 1, Delta Air Lines is relaunching its daily services to Lagos, Nigeria, from John F. Kennedy International Airport in New York City.
The U.S. government's agreement on a final bill to reauthorize the Federal Aviation Administration (FAA) presents a mixed bag for travel agencies and advisors across the country, according to the American Society of Travel Advisors (ASTA).The organization was successful in its efforts to secure a provision that streamlines offline disclosures surrounding air travel and establish the Passenger Experience Advisory Committee within the Department of Transportation (DOT) to advise the Secretary and the FAA Administrator on improving the passenger experience in air transportation customer service."This will reduce frustration with the air ticket purchase process and lessen the unnecessary burdens on our members' business operations while keeping critical consumer protection intact," said ASTA President and CEO Zane Kerby about the offline disclosure victory.However, ASTA expressed frustration with DOT's new airfare refund rules that could negatively impact agencies by leaving them on the hook to issue a refund as the "merchant of record" even if they've already passed the funds over to the airline."We were thankful when the House originally recognized this important distinction. Unfortunately, the final compromise between the House and Senate kicks this issue back to a DOT that has shown a clear lack of understanding of how travel agencies book air travel," added Kerby.
Universal Orlando Resort is gearing up for an sensational summer with the unveiling of a electrifying array of new experiences, promising fun-filled adventures for visitors of all ages from day to night. The highly anticipated lineup, set to start debuting on June 14, includes the opening of DreamWorks Land; CineSational: A Symphonic Spectacular, a mesmerizing nighttime lagoon show; the enchanting Hogwarts Always castle projection show; and the Universal Mega Movie Parade, Universal’s grandest daytime parade to date.
The American Society of Travel Advisors (ASTA) announced its disappointment in the new rules for airlines, which outline when to refund travelers for delays and how to disclose fees properly.
Wednesday was a big day for the Biden administration in Washington.
Six Flags unveiled plans for a complete digital transformation—with help from The Digital Alliance—to revolutionize the guest experiences as part of a first-of-its-kind project that has a heavy focus on new AI technology.
Whether it’s during the April 20 holiday or to have a little extra fun during a vacation to Mexico, more and more travelers are asking about the legality of purchasing and using recreational marijuana when south of the border.
The Mexican Navy announced that over 8,000 meters of anti-sargassum barriers are being installed this spring along the popular beaches of Quintana Roo.
The small beachside city of Destin, Florida, suddenly finds itself a center of worldwide attention, thanks to its inclusion in the lyrics of one of Taylor Swift’s newest songs, “Florida!!!” on her “Tortured Poets Department” album that dropped on April 19.
Carnival Paradise crew members saving stranded sailors. (Photo Credit: Carnival Cruise Line Media)
On April 22 in London, some of the top players in travel collaborated to publish a joint report on how to help combat and reverse biodiversity loss.
On April 22, Snickers, a subsidiary of Mars Inc., launched its "Hungry Skies" campaign.
Airports aren’t exactly a place where you’re expecting to have the time of your life, but running into a staff member who clearly loves their job and interacting with the public can turn a hassle-filled travel journey into a far more palatable experience. Conversely, come across an employee who is in a sour mood can make things feel infinitely more frustrating.
As travelers continue booking summer vacations, the Centers for Disease Control and Prevention (CDC) launched a new Heat and Health Initiative to protect Americans from heat exposure.
While it may not seem like it given the rising cost of most things, travelers are actually living in the golden age of cheap flights.
Delta Air Lines announced plans to begin testing a New Distribution Capability (NDC) process with several of the carrier’s key partners later in 2024.
United Airlines is reportedly developing a new class of seating, which is said to be a business class inside the existing business class.
Let me just say at the outset that I love tourism, and I love the idea of seeing new destinations.
Coming home from a recent trip, I had the opportunity to transit through the brand-new Felipe Carrillo Puerto International Airport, located outside the increasingly popular Mexican Caribbean destination of Tulum in the state of Quintana Roo.
The Carnival Corporation announced a major leadership change that will see Chief Maritime Officer Vice Admiral William R. Burke (Ret.) step down from the role and be replaced by Lars Ljoen, the current Chief Operations Officer for the Carnival Cruise Line brand.
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