Airlines tips

Ryanair, easyJet, and Wizz are Europe's three biggest budget airlines, but the experiences can be quite different.

Artificial intelligence might take your job. But at least you'll be less likely to miss a connecting flight.

I was lucky enough to catch the elusive northern lights on a special delivery flight, Singapore Airlines' first 787-10 Dreamliner delivery flight from Charleston, South Carolina, to Osaka, Japan, and finally on to Changi Airport.

Porter is a Canadian-owned budget airline based out of Billy Bishop Toronto Airport and Toronto Pearson International Airport. Launched in 2006, Porter operates flights connecting cities across Canada and the larger North American continent and select overseas and tropical destinations.

J.D. Power just released its 2024 North America Airline Satisfaction Study, and while some airlines shone, others are clearly not prioritizing customer service. As domestic air travel continues to rise (with passenger volume increasing by 9.4% compared to the previous year) airlines find it challenging to maintain customer satisfaction amid crowded gates, overflowing overhead bins and rising ticket prices. However, the J.D. Power 2024 North America Airline Satisfaction Study, released on May 8, shows that some airlines are responding to these challenges by focusing heavily on staff training and doing what they can to improve the overall flight experience through friendly and attentive service. These efforts are paying off, allowing some airlines to deliver exceptional customer experiences despite the growing number of travelers.

Last night, I returned home to Miami after spending a bit longer than I had anticipated in San Diego, where I had been attending the Spring meeting of the International Aircraft Dealers Association, also known as IADA. In fact, I wasn’t supposed to be at home today.

A new report is revealing that there actually is rhyme and reason for scoring a cheaper flight when booking on a certain day.

JetBlue is making major changes to its network for this summer and fall following the U.S. government’s breakup of its planned merger with Spirit Airlines earlier this year. 

There are all sorts of travel credit cards (like hotel and airline cards), and most fall into one of two categories — personal or business. Nearly anyone can apply for a personal credit card, but we often get one question: do you need to own a business to get a business credit card?

Let's say you bought a ticket to Europe last year, but you need a refund because your flight was canceled. The airline returns the fare cost to your credit card, leading to a negative balance on your card. Returned or refunded purchases don't just decrease your account balance, though. They also decrease your rewards balance.

With so many business credit cards on the market, it can be difficult to determine which is best for your company's needs.

JetBlue is making big cuts to its transatlantic network for the coming winter season. Analysis of new schedules shows almost one-third of its European capacity will be removed by the end of October. Notably, the changes are in addition to flights that were already due to be operated seasonally.

Last month in Chicago, a United Airlines flight to London was ready to depart, but it was still waiting for 13 passengers connecting from Costa Rica. The airline projected they’d miss the flight by seven minutes. Under normal circumstances, they’d all be scrambling to rebook.

It’s that time of year again when both students and airlines get their report cards. J.D. Power just released its 2024 edition of the North America Airline Satisfaction Study.

Are frequent flyer programs fair to their members?

Many airlines allow dogs onboard, with a lot of restrictions, while other airlines take large dogs as cargo.

If the summer travel seasons of 2022 and 2023 left you thinking airports couldn't possibly get any busier, think again.

Southwest Airlines now lets travelers book award flights with cash and points, starting with 1,000 Rapid Rewards. This redemption option makes it easier to utilize small point balances, enjoy more flexibility with booking flights, and minimize out-of-pocket costs. Leisure and business travelers can benefit from this new perk.

It’s an unfortunate truth that air travel has become an overall frustrating experience. With shrinking seats, crowded flights, and rising fees for services like checking a bag, it’s enough to make even the most savvy of travelers exasperated. But a select number of airlines continue to stand out from the rest, with refreshingly smooth operations and passenger-friendly cabins.

Low-cost Icelandic airline Play wants to make one lucky winner a tourist for a year with the chance to win free flights.

The countdown is on for an important change with airport security.  In less than a year, travelers will no longer be able to use a standard driver's license when going through airport security, and will be required to use a license with the Real ID accreditation. Real ID is an added identity check that is applied on a standard driver’s license.  Travelers will need the updated identification by May 7, 2025, or otherwise use a passport to get through security.