Economy tips

Frontier Airlines is making major changes to how it presents fares and fees, offering a clearer range of ticket types that passengers will see right off the bat when booking a flight.

Every year, more than 20 million passengers take a cruise. 

The flight started out like any other. I was returning from a work trip to Orlando and decided to use the time on my two-hour Delta flight to catch up on emails. There I was, happily typing away (and probably listening to a horror movie recap podcast on my headphones) when the unthinkable happened.

Skift reported recently that Saudi’s Vision 2030 is too expensive for tourists: If it eventually wants 70 million international visitors, it’s going to need more supply of hotels that don’t cost thousands of dollars a day. 

Half the fun of having points and miles is finding creative ways to use them and smart ways to earn them. Right now, two of the best travel rewards cards, the Chase Sapphire Preferred® Card and the Chase Sapphire Reserve®, both have sign-up bonuses of 75,000 Chase Ultimate Rewards points after you spend $4,000 on purchases in the first three months from account opening.

It just got easier to head to the Bahamas this summer.

Emirates is already in the midst of a massive makeover of its fleet. Now, the Dubai-based carrier is planning to give even more of its long-haul jets a cabin face-lift — one that will ultimately bring its state-of-the-art premium economy seats to more cities.

J.D. Power just released its 2024 North America Airline Satisfaction Study, and while some airlines shone, others are clearly not prioritizing customer service. As domestic air travel continues to rise (with passenger volume increasing by 9.4% compared to the previous year) airlines find it challenging to maintain customer satisfaction amid crowded gates, overflowing overhead bins and rising ticket prices. However, the J.D. Power 2024 North America Airline Satisfaction Study, released on May 8, shows that some airlines are responding to these challenges by focusing heavily on staff training and doing what they can to improve the overall flight experience through friendly and attentive service. These efforts are paying off, allowing some airlines to deliver exceptional customer experiences despite the growing number of travelers.

It’s that time of year again when both students and airlines get their report cards. J.D. Power just released its 2024 edition of the North America Airline Satisfaction Study.

It’s an unfortunate truth that air travel has become an overall frustrating experience. With shrinking seats, crowded flights, and rising fees for services like checking a bag, it’s enough to make even the most savvy of travelers exasperated. But a select number of airlines continue to stand out from the rest, with refreshingly smooth operations and passenger-friendly cabins.

Airlines have new bragging rights ahead of the busy summer travel season.  For the third year in a row, Southwest Airlines was ranked as the top airline for customer satisfaction for economy or basic economy, according to JD Power's 2024 North America Airline Satisfaction Study published on Wednesday.

It’s been yet another rocky year for the airlines amid a parade of troubling headlines ranging from problems with Boeing aircraft to concerns about cancellations and delays as we head into what could be a record-breaking summer for air travel. So, it may come as little surprise that fliers have mixed feelings about the airlines these days.

What’s the best airline in 2024? It depends on the cabin you fly. Delta Airlines comes in at top for both first-class travelers and those who fly in premium economy, according to J.D. Power’s newest 2024 customer satisfaction survey that ranks North American airlines.

The head of Saudi Arabian tourism wants Taylor Swift to bring her tour to the Middle East. Of course he does; Swift’s Eras tour has a proven track record of boosting economies wherever it goes.

Which airlines get the highest ratings from passengers? A major consumer analytics firm's latest report offers some answers.

Flying on Japan Airlines has always been, well, delightfully Japanese. Think of it as an introduction—or if departing from Tokyo, a bid farewell—to the country’s characteristic tenets of respectful, nearly differential service; seafood-forward and fresh cuisine; and commitment to cultural traditions. (Onboard oshiburi, anyone?) Add in comfortable seats across all cabins—yes, even decent economy ones with 34 inches of recline—and you have an experience worth writing home about. Or at least not complaining to someone about.

Norse Atlantic Airways , the Norwegian low-cost, long-haul airline, flew its inaugural flight from Los Angeles International (LAX) to Paris’ Charles De Gaulle (CDG) on May 1. Norse flights from the movie capitol to the French capitol start at $239 one-way Economy (including taxes and fees) and $705 one-way in Norse Premium.

For someone behind a company that gains $120 million annually in revenue, it might be surprising to learn that Rick Steves proudly sits in economy class for all his flights.

It took the better part of a decade, but Lufthansa's new, cutting-edge cabins are finally here. Mostly.

Seven years after it was first announced, the wait is finally over.

British Airways is offering a generous limited-time status match offer for U.S.-based members of its loyalty program, British Airways Executive Club.